The Columbia Associations ill fated customer service computer program is now being blamed for making people ill. According to this story by Larry Carson in The Sun, the project is now taking its toll on CA employees.
“Nelson assured the board that the staff is even more frustrated after working 15-to-20-hour days to get the system operating — only to learn at the last minute it doesn't work. One staff member is out on extended sick leave as a result, he said, while another has a back-related nerve problem.”
On the other hand, if I had worked on a project that was three years late and way over budget I think I’d take extended sick leave too.
The Gift of Human Kindness
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