
“I just the paid that bill and it isn’t even due yet,” she told me. I was instructed to call the the next day to find out what was going on.
It turns out that we were not only ones who received a cutoff notice. According to this story in today’s Sun, 1,047 other customers got them as well.
The woman I spoke with in the Water and Sewer Division of the Department of Finance apologized. She told me they were using a new computer program and they apparently were still going through a learning curve with it. She said she had spent most of the day talking to some very irate people.
I wasn’t irate but Mama Wordbones was. I was just relieved.